Successful Service Management (OPRV 280)

Term: 2021-2022 Spring Semester

Faculty

Joseph M Brtna
E-mail address is hidden, click here to e-mail

Schedule

Fri, 10:00 AM - 10:50 AM (1/10/2022 - 5/6/2022) Location: MIT NTRC 429

Description

Utilization of industry software and service management
practices for evaluation of lab performance. Exercises related
to service information dispensed in classroom sessions will be
completed.