Technology

Help Desk Information

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The online help desk is open from 7:30 AM to 8:00 PM Monday through Thursday. You can expect a rapid response time to any problems you submit through the help desk on the weekends. The help desk portal is the preferred method of contact but in the rare cases where you find yourself without internet connectivity or have log in issues, you can reach a technician immediately by dialing 605-995-3065.

Technology links

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  • Mitchell Tech Wireless Setup

    Name Description Status Source
    Mitchell Tech Wireless Setup

    Instructions for setting up your laptop for Mitchell Tech's wireless network

         		Required www.youtube.com Edit Mitchell Tech Wireless Setup Delete Mitchell Tech Wireless Setup
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • SUBMIT A TICKET

    Name Description Status Source
    Mitchell Tech Technology Help Desk

    If you experience technical difficulties with MyTech or other technology issues please submit a help desk and support will reach you as soon as possible.

         		Required helpdesk.mitchelltech.edu Edit Mitchell Tech Technology Help Desk Delete Mitchell Tech Technology Help Desk
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Google Drive

    Name Description Status Source
    How to Access Google Drive Required youtu.be Edit How to Access Google Drive Delete How to Access Google Drive
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • BYOD Wireless and Printing Setup

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

Information

Get help using 'Information'

  • E-Mail Information
    Name Description Status Source
    Mitchell Tech Email Setup Required Mitchell Tech email on your mobile device.pdf Edit Mitchell Tech Email Setup Delete Mitchell Tech Email Setup
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Ungrouped

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Laptop Information 2024-2025

    Name Description Status Source
    HP ProBook Fortis 14 G10

    Information on the HP ProBook Fortis 14 G10

         		Required HP ProBook Fortis 14 G10.pdf Edit HP ProBook Fortis 14 G10 Delete HP ProBook Fortis 14 G10
    HP ZBook Firefly 16 G11 Required HP ZBook Firefly 16 G11.pdf Edit HP ZBook Firefly 16 G11 Delete HP ZBook Firefly 16 G11
    Help Desk Handout

    General Information about the Help Desk and BYOD system requirements.

         		Required 2024 Help Desk Handout.pdf Edit Help Desk Handout Delete Help Desk Handout
    BYOD Wireless and Printing Setup

    Steps for setting up wireless access and printing at Mitchell Tech.

         		Required Windows10-WirelessSetup.pdf Edit BYOD Wireless and Printing Setup Delete BYOD Wireless and Printing Setup
    MTC Laptop Background Required Background.png Edit MTC Laptop Background Delete MTC Laptop Background
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • MyTech Assistance

    Name Description Status Source
    Clear Cache
    		Required Clear Cache.pdf Edit Clear Cache Delete Clear Cache
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

Alumni

Get help using 'Alumni'

E-Mail Access and Other Services

Alumni web mail access will be maintained after graduation.  Smartphone, Outlook, and Active Sync access will be disabled after graduation.  If the account is inactive for three months the account will be removed from our system.

If files or other information have been uploaded to Google Drive, YouTube, or other MTI cloud based services the files will be deleted.  If you would like to preserve these files, please move them to another location outside of your MTI account.

Clear Browser Cache

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Installing Mitchell Tech Printer

Get help using 'Installing Mitchell Tech Printer'

Software

Get help using 'Software'

  • Printing Software 2021

    The SafeQ Printing software is required to print at Mitchell Tech.  If you have difficulty installing the printer software please stop by the help desk or submit a help desk ticket.

    Printers can be found in all buildings, color printing is available in the Technology Center and in the Campus Center - Student Success Center.
    Printing Software 2021
    Required
    ClientPrint_MitchellTech_6_53_5.msi
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Microsoft Office
    Microsoft Office
    Required
    OfficeSetup.exe
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Old Printing Software

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Skype for Business
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Drivers

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Drafting Lab

    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.