The online help desk is open from 7:30 AM to 8:00 PM Monday through Thursday. You can expect a rapid response time to any problems you submit through the help desk on the weekends. The help desk portal is the preferred method of contact but in the rare cases where you find yourself without internet connectivity or have log in issues, you can reach a technician immediately by dialing 605-995-3065.

  • Mitchell Tech Wireless Setup

    Instructions for setting up your laptop for Mitchell Tech's wireless network

    Required
    www.youtube.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • SUBMIT A TICKET

    If you experience technical difficulties with MyTech or other technology issues please submit a help desk and support will reach you as soon as possible.

    Required
    helpdesk.mitchelltech.edu
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • Google Drive

    Required
    youtu.be
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • E-Mail Information

    Required
    Mitchell Tech email on your mobile device.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • Laptop Information 2024-2025

    Information on the HP ProBook Fortis 14 G10

    Required
    HP ProBook Fortis 14 G10.pdf
    Required
    HP ZBook Firefly 16 G11.pdf

    General Information about the Help Desk and BYOD system requirements.

    Required
    2024 Help Desk Handout.pdf

    Steps for setting up wireless access and printing at Mitchell Tech.

    Required
    Windows10-WirelessSetup.pdf
    Required
    Background.png
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • MyTech Assistance

    Required
    Clear Cache.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

E-Mail Access and Other Services

Alumni web mail access will be maintained after graduation.  Smartphone, Outlook, and Active Sync access will be disabled after graduation.  If the account is inactive for three months the account will be removed from our system.

If files or other information have been uploaded to Google Drive, YouTube, or other MTI cloud based services the files will be deleted.  If you would like to preserve these files, please move them to another location outside of your MTI account.

  • Printing Software 2021

    The SafeQ Printing software is required to print at Mitchell Tech.  If you have difficulty installing the printer software please stop by the help desk or submit a help desk ticket.

    Printers can be found in all buildings, color printing is available in the Technology Center and in the Campus Center - Student Success Center.

    Required
    ClientPrint_MitchellTech_6_53_5.msi
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • Microsoft Office

    Required
    OfficeSetup.exe
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
  • Rockwell Software

    1. Download from MyTech
    2. Open the Downloads Folder
    3. Right click on the zip file that was downloaded and Select “Extract All…”
    4. Select Extract
    5. The extracted folder should open up
    6. Right click on the install file and select “Run As Administrator”
    7. On the Smart Screen pop up, Click More Info and click Run Anyway
    8. Select Yes on the window that opens
    9. Give it 5 to 8 minutes to install

    Activation server is: rockwell-serv1.ad.mitchelltech.edu

    Required
    RockwellSoftware.zip
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.