Successful Service Management (OPRV 280)

Term: 2017-2018 Spring Semester

Faculty

Joseph M BrtnaShow MyInfo popup for Joseph M Brtna

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Schedule

Fri, 8:00 AM - 8:50 AM (1/8/2018 - 5/4/2018) Location: MIT NTRC 429

Description

Utilization of industry software and service management
practices for evaluation of lab performance. Exercises related
to service information dispensed in classroom sessions will be
completed.