Successful Service Management (OPRV 280)

Term: 2016-2017 Spring Semester

Faculty

Joseph M BrtnaShow MyInfo popup for Joseph M Brtna

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Schedule

Fri, 10:00 AM - 10:50 AM (1/9/2017 - 5/5/2017) Location: MIT NTRC 429

Description

Utilization of industry software and service management
practices for evaluation of lab performance. Exercises related
to service information dispensed in classroom sessions will be
completed.