Successful Service Management (OPRV 280)
Term: 2015-2016 Spring Semester
Schedule
Mon-Wed, 2:00 PM - 2:50 PM (1/6/2016 - 3/4/2016) Location: MIT NTRC 501
Description
Utilization of industry software and service management
practices for evaluation of lab performance. Exercises related
to service information dispensed in classroom sessions will be
completed.