Customer Service Lab (CA 147)
Term: 2018-2019 Fall Semester
Schedule
Mon-Tue-Wed-Thu, 10:30 AM - 12:50 PM (8/21/2018 - 12/14/2018) Location: MIT CCTR 153
Description
Face-to-face contact with the customer is oftentimes an overlooked part of a young culinarian’s focus. Students will spend time preparing the dining room for Oak Room meal service, as well as wait tables and place orders with a point of sale (POS) system. Improved working relationships between front of the house and back of house are developed by understanding how both sides of the business are run. Co-Requisite CA 107 Customer Service.