Technology

Help Desk Information

The online help desk is open from 7:30 AM to 8:00 PM Monday through Thursday. You can expect a rapid response time to any problems you submit through the help desk on the weekends. The help desk portal is the preferred method of contact but in the rare cases where you find yourself without internet connectivity or have log in issues, you can reach a technician immediately by dialing 605-995-3065.

Technology links

Mitchell Tech Wireless Setup

Instructions for setting up your laptop for Mitchell Tech's wireless network

Visit Mitchell Tech Wireless Setup

SUBMIT A TICKET

If you experience technical difficulties with MyTech or other technology issues please submit a help desk and support will reach you as soon as possible.

Visit Mitchell Tech Technology Help Desk

Information

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E-Mail Information
Title Description File Type
Mitchell Tech Email Setup
.pdf

Laptop Information 2023-2024

Title Description File Type
HP ProBook Fortis 14 G10

Information on the HP ProBook Fortis 14 G10

 		.pdf
Lenovo P16s Gen2
.pdf
Help Desk Handout

General Information about the Help Desk and BYOD system requirements.

 		.pdf
BYOD Wireless and Printing Setup

Steps for setting up wireless access and printing at Mitchell Tech.

 		.pdf
MTC Laptop Background
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MyTech Assistance

Title Description File Type
Clear Cache
.pdf

Alumni

E-Mail Access and Other Services

Alumni web mail access will be maintained after graduation.  Smartphone, Outlook, and Active Sync access will be disabled after graduation.  If the account is inactive for three months the account will be removed from our system.

If files or other information have been uploaded to Google Drive, YouTube, or other MTI cloud based services the files will be deleted.  If you would like to preserve these files, please move them to another location outside of your MTI account.

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Installing Mitchell Tech Printer

Software

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Printing Software 2021

The SafeQ Printing software is required to print at Mitchell Tech.  If you have difficulty installing the printer software please stop by the help desk or submit a help desk ticket.

Printers can be found in all buildings, color printing is available in the Technology Center and in the Campus Center - Student Success Center.
Title Description File Type
Printing Software 2021
.msi

Microsoft Office
Title Description File Type
Microsoft Office
.exe